Tom Kulesa has a diverse work experience spanning multiple roles and responsibilities. Tom currently works at TRAC Intermodal as the Vice President - Operations Support, where they provide strategic leadership and oversight for various functional areas within operations. Tom focuses on data-driven decision-making, strong vendor relationships, and process optimization. Prior to this role, Tom held positions such as Senior Director - Billing & Vendor Compliance, Senior Product Owner - ERP Implementation, and Director / Senior Manager of Disputes & Quality Control, where they achieved significant improvements in areas like billing quality, data match rates, and customer experience. Earlier in their career, they worked as the Manager of Accounts Receivable and held the role of Customer Service Team Administrator / Motor Carrier Relations Rep. Before joining TRAC Intermodal, Tom worked at Enterprise as an Assistant Manager / Senior Account Executive.
Tom Kulesa studied Sociology with a focus on Statistics at Montclair State University.
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