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Robert "Bob" Burns is a seasoned Senior Level Field Service Technician at TPM, with extensive experience servicing Canon networked multifunction peripherals since January 2016. Prior to this role, Bob served as a Senior Service Technician at Digital Office Solutions, where maintenance was performed on various brands of printers and copiers. Bob's career includes a position as a Digital Service Engineer at Canon Solutions America, maintaining high-speed digital printing systems, and as a Senior Field Technician at ComDoc, Inc., managing a large territory and components. Bob's foundational experience as a Lead Technician at RJ Young Company involved overseeing a significant number of multifunction office equipment units. Bob's military background as Chief of Communications and Electronics in the US Army included installation and maintenance of communication equipment. Educational credentials include associate degrees in Computer Technology from Northwestern State University and in General Studies from Central Texas College.