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Emmanuel SIMONET is the Chief Commercial Officer for France and French Speaking Markets at TP Infinity, a leading Data Analytics, Technology, Customer Insight and Customer Experience & Digital Marketing consultancy. Prior to this, they worked as a Freelance Consultant for a Moroccan Telecommunication operator, and as the Technical Director of Customer Experience at SFR. With a background in telecom engineering, they have successfully implemented various projects and initiatives to improve customer experiences and network quality.