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Osman Dilek is an experienced professional in the automotive industry, currently serving as the After Sales Services Director at Toyota Türkiye Pazarlama ve Satış A.Ş. since September 2007. Dilek's responsibilities include formulating after sales business and marketing strategies, enhancing customer satisfaction through customer-centric programs, and managing parts and accessory sales. Prior roles at Toyota Türkiye included supply chain and parts management, where operational excellence and team leadership were key focuses. Dilek's career began as a Production Planning & Stock Control Engineer at Arçelik Motor İşletmeleri. Dilek holds degrees from Istanbul Technical University and Sabanci University.