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Issam ALLOUL possesses extensive experience in customer service and marketing coordination within the automotive sector, currently serving as a Customer Service Analyst & Marketing Coordinator at Toyota Du Maroc since April 2015. Responsibilities include business reporting, performance analysis of service and parts operations, development of new service product packages, market research, and event planning. Prior experience includes a preventive maintenance engineering internship at VALEO Matériaux de Friction in 2012, where Issam implemented systematic maintenance planning and created technical documentation for machine operations. Earlier work in 2010 at ONE involved designing a testing bench for diesel engine validation. Issam ALLOUL holds a general engineering degree with a focus on mechanical engineering and industrial management from EIGSI - École d'ingénieurs généralistes, complemented by a bachelor's degree from ELBILIA.