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Cephus Harris is an experienced operations professional with a strong background in team leadership and process improvement across various organizations. Currently serving as Operations Business Liaison at Towne Mortgage Company, Cephus focuses on enhancing process efficiencies and supporting new Loan Origination System implementations. Previous roles include Inside Sales Trainer at Auto Data Solutions and Supervisor of Inventory & Allocations Execution at Effectv, where Cephus ensured departmental goals were met and crisis management was effectively handled. Cephus has also held leadership positions at United Shore, where responsibilities included managing client service teams and overseeing training programs, as well as leading teams at Flagstar Bank and Citi Mortgage, focusing on compliance, procedures, and coaching. Cephus's education includes studies at Ashford University and Wayne County Community College District.