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Cindea Ilgen

Vice President Systems Strategic Initiatives at Tower Hill Insurance Group

Cindea Ilgen is an experienced professional with a versatile background in project management, systems analysis, and strategic planning. Cindea is currently serving as Vice President Systems Strategic Initiatives at Tower Hill Insurance Group, where they play a pivotal role in driving strategic initiatives for the company's systems. Prior to this, Cindea held the positions of Assistant Vice President, Systems Analysis & Strategic Planning and Director of Systems Analysis at the same company.

Before joining Tower Hill Insurance Group, Cindea worked at Infinite Energy for a substantial period. During their tenure, they served as a Senior Business Systems Analyst, leading the implementation of an Enterprise Content Management system. Cindea'scontributions in this role resulted in significant process improvements and cost reductions for the company. Cindea also worked as a Business Systems Analyst and held the position of CS Support Team Lead/Supervisor, where they managed team members, resolved issues, and drove process improvements to enhance workflow and customer satisfaction. Cindea started their career at Infinite Energy as a Contracts Processor.

Overall, Cindea Ilgen has a proven track record of successfully managing projects, analyzing systems, and driving strategic initiatives in various roles throughout their career.

Cindea Ilgen, PMP, holds a Master of Science (M.S.) degree in Information Systems and Operations Management with a Minor in Auditing from the University of Florida - Warrington College of Business. Cindea completed their master's education from 2006 to 2008.

Prior to their master's degree, Cindea Ilgen earned a Bachelor of Science (B.S.) degree in Accounting from the University of Florida - Fisher School of Accounting. Cindea pursued their undergraduate education from 2002 to 2006.

In addition to their academic achievements, Cindea Ilgen has obtained several certifications. Cindea is a certified Six Sigma Yellow Belt, receiving the certification from Six Sigma in March 2022. In August 2016, they obtained the Associate in Personal Insurance (API) certification from The Institutes, and the Associate in General Insurance (AINS) certification from the American Institute for CPCU in April 2016. Furthermore, Cindea Ilgen is a certified Project Management Professional as recognized by the Project Management Institute, earning their certification in May 2009.

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