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Jessica Wall is a professional with a Bachelor of Science in Forensic Chemistry from West Chester University of Pennsylvania. Jessica has extensive experience in the healthcare industry, working in various roles including Senior Managed Care Coordinator at Tower Health, Provider & Payer Account Liaison at Lehigh Valley Health Network, Claims & Benefits Specialist at Accolade, Inc., and Sr. Customer Service Specialist at Aetna. Jessica's expertise includes managing relationships, contracts, and claim variances with insurance payers, provider contracts, inquiries, recruitment, solving complex claims and coverage issues, and leading consumerism efforts within their teams.