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Nelida (Nelly) B. has a comprehensive background in administrative and technical support roles, with experience spanning from 1994 to the present. Currently serving as a Seasonal Admin at Tovar Snow Professionals since September 2019, Nelida focuses on contract setup and customer billing. Prior experience includes a role as a Technical Support representative at Advantage Resourcing, where inspection of laptops and desktops was conducted, and as a Client Application Support Analyst at JPMorgan Chase, providing support for technical issues related to web-based applications. Additionally, Nelida worked as a Desktop Analyst for John Drake & Associates, refreshing and repairing various computer types, and spent almost two decades as a Computer Analyst at Navistar Inc. where management liaison responsibilities were held. Educationally, Nelida holds a Bachelor of Science degree in Information Technology from the University of Phoenix and a certificate in Computer Operations from Elgin Community College.