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Cynthia Gilcrease has over two decades of experience in the healthcare industry, with a focus on operations and administration. Cynthia started their career in 1999 as an Administrator at Arboretum of Winnie Nursing and Rehab, where they worked for nine years. Cynthia then moved to Summer Place Nursing and Rehab in 2008 as an Administrator until 2010. From 2010 to 2016, Cynthia served as the Vice President of Operations at Regency Post-Acute Healthcare System. Currently, they hold the position of Vice President of Operations at Touchstone Communities since 2016.

Cynthia Gilcrease attended Texas State University from 1995 to 1999, where they earned a degree in Health Administration/Long-Term Care in the field of Health Professions.