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Andrew Dodds has a strong background in technical support and customer service. Andrew worked as a Technical Support Engineer at TouchSource from 2013 onwards. Prior to that, they were a Fulfillment Technician for Malware Removal, Customer Service, and Support at Webroot Software from 2004 to 2011. Andrew also served as an Operations Manager at Purelink.net from 2003 to 2004, responsible for wireless internet services and installations. In addition, Andrew worked as a Point of Sale Technician at NCR, Permond Solutions from 2001 to 2002, providing installation and repair support for NCR registers. Andrew began their career at Requisite Technologies as a Web Designer - Marketing from 2000 to 2001, and earlier as an Image Processor from 1999 to 2000.

Andrew Dodds has studied Graphic Design and Multimedia at the Community College of Denver. Andrew has also pursued Networking and PC Troubleshooting at Front Range Community College.