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Cassandra (Cass) Riddle is a seasoned technical writer and solutions analyst with extensive experience in various roles across multiple companies since 1998. Currently serving as a Senior Technical Writer and Solutions Analyst at TouchNet Information Systems, Inc. since June 2015, Riddle previously held positions such as Business & Quality Analyst at Kiewit, Business Analyst at NetStandard, and Quality Assurance Analyst at Accutype. Riddle's expertise includes requirement generation, project management for e-commerce launches, software testing, and compliance with industry standards. Additionally, Riddle has a strong background in product management, business analysis, and quality assurance, having contributed to significant projects and initiatives in prior roles at companies including LaGarde, SOURCECORP-FASTRIEVE, and U.S. Central.