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Samantha Jimenez is a seasoned manager with over 18 years of experience in customer service and business management. Currently self-employed, Samantha excels at growing businesses, reducing expenses, and increasing profits while providing strategic assistance across various company areas. At A Touch of Class, Samantha effectively manages customer inquiries and resolves complaints, demonstrating a commitment to exceptional service and relationship-building. Samantha holds a Master of Business Administration from Western Governors University, earned between 2015 and 2017, and a Bachelor's Degree in Business Administration, completed from 2010 to 2015.