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Emanoel Santos Ferreira has a diverse professional background in software quality assurance and administrative support. Currently serving as a Software QA Tester Junior II at Touch Health since August 2022, Emanoel specializes in software solutions for hospital networks while gaining expertise in scrum methodologies. Prior experience includes roles as an Office Assistant at Pisos Briquet, where Emanoel improved operational processes by transitioning from traditional office tools to Google applications, and as an Administrative Assistant at JBS Transportes, focusing on shipping documentation and customer service. Additionally, Emanoel worked as a Tax and Billing Analyst at MDF - Minerva Dawn Farms, managing invoice accuracy and correspondence control. Emanoel's education includes ongoing studies at Universidade de Franca and a technical degree in Human Resource Management from ETEC.