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Huong Le is a Customer Success Manager at Toucan - Guided Analytics, specializing in managing a European client portfolio and enhancing client app deployment. Prior experience includes leading customer success initiatives at ChannelAdvisor and BlueBoard.io, where Huong developed trusted advisor relationships, delivered product training, and created custom reporting for strategic decisions. Previous roles at HUH? School focused on client onboarding and feedback integration, while early positions at BIC, Danone Waters, Disneyland Paris, and EY involved marketing analysis, strategy development, and cross-functional coordination. Huong holds a Master's degree in Marketing and Sales Strategies from Paris School of Business and has additional master's and bachelor's degrees in International Economics and Economics from the University of Paris I: Panthéon-Sorbonne.