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Farris Foyil is a seasoned customer success professional with extensive experience across various technology and SaaS sectors. Currently serving as a Senior Customer Success Manager at Totango since December 2023, Farris previously held the same title at Extreme Networks, where responsibilities included developing customer adoption content and leading success meetings. During a tenure at Levelset, Farris drove significant market growth in the construction industry and managed key stakeholder relationships. Earlier roles at Lucid involved leadership and strategic development in customer service functions, while experience at SHI International Corp. encompassed corporate account management and sales training. Farris holds a Bachelor of Arts in Mass Communications with a focus on Public Relations from Louisiana State University, complemented by involvement in various honors and activities during college.