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Jayson Chico is an experienced IT professional with a strong background in network and IT operations, currently serving as the Network and IT Operations Manager at Total Information Management Corporation since August 2016. Jayson has expertise in designing, implementing, and maintaining network infrastructure, overseeing daily IT operations, and developing strategic IT plans aligned with business objectives, as well as ensuring security and compliance. Previous roles at Total Information Management Corporation include Assistant Manager NOC and Senior Network Engineer, where responsibilities included managing network operation strategies, supervising staff, and addressing complex network issues. Prior experience includes a position as Service Assurance Engineer at Orchid Cybertech Services Incorporated, where Jayson was a technical trainer and primary escalation point for critical issues. Jayson holds a Bachelor's degree in Information Technology with a focus on Computer Systems Networking and Telecommunications from Bulacan State University.