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Samantha Hoot is an experienced Customer Service Manager at TFS, where responsibilities include onboarding clients into asset management programs and maintaining data within Salesforce CRM. Previous roles include Contractor Care Representative at Aerotek and various positions at Toledo Mud Hens and Toledo Walleye, focusing on ticket operations, customer relations, and event coordination. Samantha has a Bachelor of Arts in Communication Arts & Sciences from Adrian College and has also studied at the University of Oxford. The professional background showcases strong skills in customer service, data management, and supplier relationship maintenance.