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Greg Kalapis is an experienced professional who has worked in various roles at companies such as Toshiba TEC UK Imaging Systems Ltd., Zapperā„¢, DoubleTree by Hilton, and Ramada Jarvis Hotels. At Toshiba TEC UK, Greg currently serves as a Senior Business Analyst, where Greg excels in exploring complex business environments, defining problems and requirements, process mapping, and data interpretation. With a background in fraud analysis and incident management at Zapperā„¢, Greg also has experience in account management, business development, and customer service. Their diverse career highlights their expertise in generating reports, managing projects, and implementing best practices within organizations.