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Jinny Hoang is a proficient Software Test Engineer II at Toshiba Global Commerce Solutions, with experience in programming, testing, and bug fixing since September 2021. Prior to this role, Jinny served as a Web Services Assistant at North Carolina Central University, managing web page updates. Jinny gained valuable experience in customer service and operations as a Hostess/Server at PF Changs China Bistro, and as a Business Operations Manager and Quality Assurance Analyst at VNG Corporation, where responsibilities included data analysis, process building, and customer satisfaction metrics. Jinny holds an Associate's degree in Computer Software Technology from Durham Technical Community College.