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Anmol Rai is an experienced professional with a diverse background in client services, operations, and business development. Currently serving as a Client Services Manager at Torfac since October 2018, Anmol specializes in resolving escalated customer complaints and has previously held roles as a Customer Service Team Lead and Market Research Project Manager within the same company. Prior to Torfac, Anmol worked at NerdyTurtlez.com as a Sr. Associate Operations, allocating tasks to both in-house teams and freelancers, and at Franchise India Brands Limited as a Business Development Executive, focusing on B2B and B2C sales. Anmol's career began with a trainee position at Steel Authority of India Limited and a counselor role at Shiksha Edu Solution. Anmol holds a PGDM in Marketing and Finance from the Asian Business School and a Bachelor of Commerce degree from the University of Allahabad.