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Paul Burns is an experienced IT specialist currently employed at Torc Robotics since August 2021, with a strong background in technical support and systems administration. Prior to this role, Burns worked at Electronic Arts from October 2011 to August 2021 as a Central Product Support Expert, where significant contributions were made as a founding member of a team aimed at enhancing communication between various departments and improving customer experiences. Additional experience includes systems administration at Statistical Research, Inc., customer service at T-Mobile, and roles in technical support within the veterinary sector and jewelry industry. Burns holds a Bachelor of Fine Arts degree in Painting and Drawing from the University of North Texas.