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Hugo Swartele de Mello has a diverse work experience spanning several industries. Hugo started their career in Estúdio Arsis as an Administrative Assistant, where they handled administrative, financial, and operational tasks. Afterward, they joined Teleperformance Brasil as an Agent Attendance for a brief period before transitioning to the Department of Public Safety as an Administrative Assistant.

In 2014, Hugo interned at Itaú Unibanco as a Sales Intern, where they prospect potential customers for payroll loans and provided telephone and face-to-face support at the agency. Hugo also had responsibilities in the administrative routine for result control.

In 2016, they joined DinamicWeb as an Executive Partner but worked in this role for a short time before moving to SAGE as a Sales Analyst. In this position, they analyzed sales data and contributed to sales strategies.

Most recently, Hugo has worked at TOPdesk, where they started as an Inside Sales representative. Hugo then progressed to a Sales Development Representative role and is currently working as an Account Manager.

Overall, Hugo Swartele de Mello has gained experience in sales, administrative support, and business analysis throughout their career.

Hugo Swartele de Mello received their bachelor's degree in Advertising and Marketing from Centro Universitário Belas Artes de São Paulo, where they studied communication. Hugo obtained this degree from 2011 to 2015.

In addition to their formal education, Hugo has also acquired several certifications. In August 2016, they completed a certification in Digital Marketing at São Paulo Digital School. In February 2020, they obtained an Immersion in Prospecting and Predictable Revenue certification from Universidade Previsível. Subsequently, in September 2020, they completed a Sales Engagement certification from reev academy. In December 2020, they accomplished a Dale Carnegie Course at Dale Carnegie SP.

Most recently, in July 2023, they earned a certification in Excellence in B2B Business Sales from FGV - Fundação Getulio Vargas.