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Neil Swaby is an experienced sales and operations professional with a strong background in managing customer relationships and optimizing sales performance across various industries. Currently serving as the Wholesale Sales Administration Manager at Top Oil, responsibilities include managing wholesale customer needs and sales forecasts while assisting with contracts and pricing strategies. Previous roles include Sales Operations Manager at Hoistech, where Neil led a sales team to meet performance metrics, and Business Development Manager at Provident Financial Group UK & ROI, overseeing customer growth and agent development. Neil also held key positions at arvato Financial Solutions and Bank of America, honing skills in customer service, team management, and operational efficiency. Educational qualifications include a Bachelor of Science in Lean and Quality Management from Technological University of the Shannon and multiple certifications in quality and project management.