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Jessica Sullivan, SHRM-CP, has extensive experience in human resources, currently serving as the Officer, HR Operations & Systems Administrator at Tompkins Financial Corporation since July 2018. In this role, Jessica contributes to the HR Operations and Data Analytics Center of Excellence, focusing on the development and maintenance of HR systems and processes, as well as data analysis to support decision-making for business leaders. Previous positions include HR Generalist roles at Excentia and Supportive Concepts For Families, where Jessica managed HR operations aligned with organizational goals and supported benefits administration. Earlier experience includes roles at Zantech IT Services, Inc., and Red Robin International, where Jessica developed strong operational management and training skills. Jessica holds a Bachelor of Arts in Political Science and Government from California State University, Stanislaus, and a certificate in Essentials of Human Resources Management from George Mason University.