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Rainiero Jose Parrales Vargas has extensive experience in the telecommunications field, currently serving as the Implementation and Support Team Leader for TOMIA since May 2015, where responsibilities include managing customer support across the Americas and team deployment. Prior roles include Support Specialist at TOMIA, Field Service Engineer at Starhome with significant contributions to client installations in Central and South America, Application and Software Engineer at Huawei, and Systems Analyst at BYTE. Early career experience includes working as an Engineer Specializing in messaging applications at Claro Guatemala. Rainiero has earned multiple advanced degrees from Universidad Galileo, including a Master in Data Analytics, an MBA, a Master's in Telecommunications, and a Systems Engineer degree in Computer Science.