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Marcello Cerbone is a skilled professional with extensive experience in sales and customer service. Currently serving as a Car Sales Consultant and Sales Attendant at Tomasi Auto since April 2021, Cerbone previously honed customer care skills at Accenture as a Customer Care Assistant and managed customer relationships at MSC Cruises as a Sales Front Line Agent. Additional experience includes a role as a Junior Product Manager at TOYOTA FUNARI, where Cerbone excelled in enhancing customer satisfaction and conversion rates. A commitment to community service is evident from volunteer work at the Università degli Studi di Napoli Federico II. Cerbone holds a Laurea Magistrale in Scienze delle Pubbliche Amministrazioni and a Laurea triennale in Scienze dell'amministrazione e dell'organizzazione, both from the same university.