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Francisco Javier Verdejo has extensive experience in technical support and IT roles, currently serving as a Senior Support Engineer at Tom Horn since February 2019, where responsibilities include providing technical support and training for B2B clients, facilitating customer launches, and enhancing standardization and automation processes. Prior to Tom Horn, Francisco held various positions at Henkel from January 2015 to December 2018, including Senior SAP Specialist, where tasks involved supporting the OTC process and ensuring compliance with standards, as well as an I.T. Coordinator in Customer Service and SAP Customer Master Data Specialist. Francisco began a career in IT at Agensys Technology from September 2008 to November 2012 as a Programmer and Programmer Analyst, focusing on incident resolution and system development. Educational qualifications include an Associate IT Degree from IES Pere Maria Orts i Bosch, a Master's degree in JavaScript from Udemy, and a High School diploma from La Salle Almería.