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Bianca B. has extensive experience in customer service roles, with a current position as an International Customer Service Technician at TOLSA since August 2022. Previous experience includes positions at Renewi Nederland from January 2017 to August 2022, where responsibilities included handling complaints and preparing data for credit notes, as well as serving as a trainer and key user of CRM systems. Prior roles at VANAD Group, TUI Nederland, and other organizations involved various customer service and administrative tasks, demonstrating strong skills in communication, problem-solving, and customer relationship management. Bianca holds degrees from Albeda College and ROC Aventus in tourism management, commercial travel assistance, and management assistance.