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Shana Ricketson is an experienced technical writer and quality control professional with a diverse background in the pharmaceutical and food industries. Currently serving as a Technical Writer II at Tolmar since April 2020, Shana focuses on editing and proofreading documentation while collaborating with various teams to enhance the quality of technical documents. Prior roles include Data Reviewer III at Tolmar, where responsibilities included reviewing quality control data and ensuring compliance with industry standards, as well as multiple positions at RFI Ingredients, where Shana managed production support, quality assurance, and operations. With earlier experience as a Contract Quality Manager at Wilsey and Sons and a Microbiologist at PR Pharmaceuticals and Leprino Foods, Shana brings a comprehensive understanding of regulatory compliance, quality management, and technical documentation. Educational credentials include bachelor's degrees in Marine Biology and Environmental Biology from Texas A&M University Galveston and The University of Texas at Arlington, respectively.