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Jon Hart possesses a diverse background in customer service, quality assurance, and complaint analysis, with current experience as a Complaint Analyst at WNC Insurance Services since September 2017. Previously, Jon Hart held roles as a Quality Assurance Representative and Data Capturer at WNC First Insurance Services. Prior experience includes positions as a Customer Advocate at Bank of America and Wingspan Portfolio Advisors, alongside a proficiency coaching role. Initial experience at Dallas Voice involved editing and updating content. Jon Hart's educational background includes a Master of Arts in English and a Paralegal Certificate from The University of Texas at Dallas and Collin College, respectively.