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Shelby Leigh S. is a professional with extensive experience in customer success and client relations within the payments and technology sectors. Currently serving in a Customer Success role at Token since March 2023, Shelby contributes to the advancement of Open Banking capabilities for payment providers. Prior experience includes leadership positions at Judopay, where Shelby held titles as Head of Customer Success and Customer Success Manager, and roles at ClassPass, MEGAMAC, Barbican Centre, arensis group, Nikki Beach Worldwide, and Bus2Alps. Shelby holds a Master of Arts in Cultural Resource Management and Policy Analysis from City, University of London, and a Bachelor of Arts in International Marketing and Italian Culture from John Cabot University.