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Vacant has a long history of working in customer service and training positions. They began their career as the Managing Director of Beyond Intelligence Training Centre Sdn Bhd in 2011. In this position, they oversaw the operations of the company and ensured that the team provided quality customer service. They left this position in 2017 to become the Chief Operating Officer of Alchemist Training Academy Sdn Bhd. In this role, they were responsible for the day-to-day operations of the company and led a team of customer service representatives. They left this position in 2018 to join Todak Academy as a Team Lead Manager. In this role, they oversaw the customer service team and ensured that they provided quality service to customers. They left this position in 2021 to join Todak as an Executive (Customer Service).

Vacant reports to Vacant, Manager (Customer Service). Some of their coworkers include and Vacant - Executive (Customer Service).