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Gustaf Thulin is a seasoned technical support engineer with extensive experience in customer service and technical assistance. Currently serving as a Senior Technical Support Engineer at Tobii Dynavox since June 2017, Gustaf specializes in eyetracking products that enhance communication for individuals with disabilities. Prior to this role, Gustaf was a Servicedesk Leader at Poolia, responsible for establishing a Helpdesk, and served as a Subject-Matter Expert and a 2nd Level Support Technician at IBM, where responsibilities included guiding Help Desk agents and solving complex customer issues. Gustaf's career commenced in the real estate and auction industries, complemented by a background in Business and Administration, and Tourism Management.