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Andrew Neumann is an experienced Customer Care Manager at Toast since February 2018, currently serving as a Tier 2 Customer Care Team Manager II, where responsibilities include leading a team of specialists, fostering cross-department collaboration, and enhancing processes for restaurant success. Previous roles at Toast also include Team Lead and Subject Matter Expert. Prior to joining Toast, Andrew served as a Signal Support System Specialist in the Nebraska National Guard from October 2011 to October 2017, where technical communication support was provided to infantry units. Andrew holds a Bachelor of Business Administration from Bellevue University, complemented by studies at the University of Nebraska at Omaha and Wayne State College.