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Chris Collins serves as the Head of Infrastructure at TLC Marketing Worldwide since January 2021, leading a team that ensures effective collaboration across frontend developers, backend DevOps, and data teams while providing expert 3rd line support for all systems and applications. Prior to this role, Chris worked as a Senior IT Analyst at KARMARAMA LIMITED from December 2015 to December 2020, where responsibilities included managing server and network infrastructure and delivering high-quality support. Chris's earlier experience as a Senior Systems Analyst at ?What If! Innovation Partners involved extensive work with Windows and macOS servers, virtualization, system migrations, and endpoint management. Chris holds a Bachelor of Science degree in Information Management Systems from the University of Essex, completed in 2004.