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Luke Pfaff is a seasoned professional with extensive experience in operations, analytics, and data governance. Currently serving as Senior Director of Operations and Analytics at Tiugo Technologies, Luke Pfaff leads strategic change initiatives across multiple divisions, focusing on data governance, risk management, and AI readiness. Prior to this role, Luke Pfaff worked at PwC as a Senior Manager in the Global Chief Data Office, where efforts were concentrated on enhancing data governance and compliance processes. Additional experience includes a significant tenure at Cengage as Sr. Manager of Data Analytics, where Luke Pfaff facilitated the business transition to digital solutions, and roles at Copart, Cellairis, Leehan America Inc., and Auburn University Bookstore. Luke Pfaff holds a Master of Science in Strategic Analytics from Brandeis University and a Bachelor's degree in Public Administration from Auburn University.