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Rajarshi Hazra is an accomplished Senior Software Engineer at TitanHQ since July 2022, with extensive experience in software development and architecture gained over more than two decades. Prior to this role, Rajarshi served as Software Engineer III at Avaya from December 2014 to July 2022, focusing on modernizing and optimizing legacy applications. Earlier experiences include serving as IT Architect at SSL Ireland, where work involved developing call routing applications, and a lengthy tenure at Wipro Limited in various software architectural roles for Avaya and Nortel, emphasizing call recording, CTI application enablement, and IVR development. Rajarshi holds a Master of Science in Data Analytics from the University of Galway and a Bachelor of Engineering in Electrical Engineering from IIEST, Shibpur.