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Josephine Dyer is an experienced Operations Manager at Titan Security Group since February 2021, overseeing a team of Security Officers and Supervisors while ensuring high-quality security services for client sites. Prior to this role, Josephine served as an Account Manager at American Heritage Protective Services, Inc., managing over 50 security officers and handling various administrative tasks. Josephine's career includes significant contributions as a Security Sergeant at Ann & Robert H. Lurie Children's Hospital of Chicago, where leadership and mentorship were key responsibilities, and as a Manager at Levy Security, focusing on employee scheduling and performance evaluations. Josephine holds a Diploma of Education in General Studies from Evanston Township High School and attended Tennessee State University from 2004 to 2006.