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Heather McLaughlin, CPSM has extensive work experience in business development and conference management. From 1999 to 2015, they worked as a Regional Business Development Manager at MBP, where they played a crucial role in developing business opportunities. In 2015, they joined Timmons Group as a Business Development Manager, focusing on driving growth and expanding the company's client base. Additionally, from 2006 to 2009, they served as the Chair of the Annual Conference at the SMPS Virginia Chapter, demonstrating their strong leadership and event coordination skills.

Heather McLaughlin attended Virginia Tech from 1991 to 1993. The specific degree or field of study is not provided. Before attending Virginia Tech, Heather McLaughlin completed their high school education at Tabb High School in York County, VA. In 2007, they obtained the Certified Professional Services Marketer certification from the SMPS (Society for Marketing Professional Services).