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Yasir Ehsan is a dedicated Manager of Customer Success at TCP Software since July 2021, with a proven background in leading high-performing teams and fostering a customer-centric culture. Previous roles include Assistant Manager Technical Support at Humanity, where a significant focus on customer service and support management was evident, and a Customer Service Supervisor position ensuring effective complaint resolution. Yasir started a recruitment career as a Recruitment Consultant at Axis Recruitment UK Ltd, providing tailored recruitment services to nursing homes across England. Educational qualifications include a Bachelor of Business Administration from the Institute of Business Administration and Pre-Engineering studies at Forman Christian College. Skills encompass customer satisfaction, technical support, and effective collaboration across diverse teams.