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Shahbaz Ali is a Customer Success Manager at Time Doctor since April 2022, managing Tier-1 and Tier-2 Enterprise accounts valued over $1 million ARR and delivering product demonstrations. Previously, Shahbaz held the position of Senior Customer Success Manager at Motive from December 2018 to November 2021, where responsibilities included conducting quarterly Executive Business Reviews and identifying up-sell opportunities. Earlier experience includes roles as Customer Success Manager at Motive, Team Leader and Help Desk Executive at MTBC, and various positions at J Telemarketing and Buraq Technologies. Educational qualifications include a degree from Allama Iqbal Open University and an S.S.C. in Computer Science from Saint Mary's Cambridge School.