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Binny Hira is an experienced professional with a strong background in enterprise applications and incident management. Currently serving as an Enterprise Applications Specialist and System Engineer at timbre Digital since November 2017, Binny also has experience as a Major Incident Manager. Prior experience includes leading incident management at Vodafone from July 2012 to November 2017, where responsibilities encompassed monitoring customer experiences and managing service operations. Binny began the career as a Shift Manager at Burger King Corporation, focusing on sales and profit goals. Binny holds educational credentials from the Southern Institute of Technology, completed in 2011.