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Jack White is a seasoned professional with 19 years of experience in project leadership across the public sector and retail. Currently serving as the Program Manager for Unemployment Services at Tata since August 2021, Jack White previously held the position of Director of Technology Services Practice at Tilson Technology Management since February 2012. Additional roles include Director of IT Support and End User Computing and Manager of IT Support at Delhaize America, as well as Manager of IT Service Management at Hannaford Bros. Co. Jack White's earlier career at Hannaford Bros. Co. involved roles such as Team Lead Retail IT Installation and Systems Analyst. Jack White possesses a Master's degree in Business Administration from Southern New Hampshire University, completed in 1995, and brings expertise in customer relations, program/project management, IT and business transformation services, and product development and management.