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Roxann Dawson MSc, DipQ, CQP FCQI is the Business Assurance Director at Tilbury Douglas, focusing on developing and assuring risk and assurance mechanisms within the business. With a background in quality management spanning various industries including construction and telecommunications, Roxann has a strong commitment to compliance, ethical standards, and continuous improvement. She holds a Master of Science in Strategic Quality Management from the University of Portsmouth and is a Level 5 CQI Diploma in Quality Management holder from the Chartered Quality Institute.