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Nawras Alkhoury is an experienced operations leader with a strong background in trust and safety management, digitalization operations, and team coordination. Currently serving as a Senior Operations Lead at TikTok since November 2020, Nawras oversees daily operations and team performance metrics. Previously, as Team Lead for Digitalisation Operations at Zeitgold, Nawras managed a team of 15 specialists while conducting regular feedback sessions. Nawras also held significant roles at Majorel Germany, including Team Manager for a content management project, and Project Coordinator for the Erasmus Mundus EU program at Technische Universität Berlin. Earlier experience includes serving as Senior Project Manager for career counselling at Arab International University and as a Customer Service Agent at Syriatel Mobile Telecom. Nawras possesses a Bachelor's degree in English Language and Literature from Jami't Al-Ba'ath, earned between 2009 and 2013.