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Jhonson Lee is a skilled professional in the field of artificial intelligence and machine learning with extensive experience leading and managing projects across various organizations. As a Senior Algorithm Engineer at TikTok since February 2024, Jhonson oversees the automation of global customer service for TikTok Shop. Previously, Jhonson served as a Principal Data Scientist at Tokopedia, leading customer experience automation and personalization initiatives. Jhonson has also held key roles at Alodokter, KepingAI, and M Cash Integrasi, focusing on machine learning, NLP, and face recognition technologies. Jhonson holds a Bachelor of Science in Electrical and Electronics Engineering from Institut Teknologi Bandung and a Nanodegree in Artificial Intelligence from Udacity.