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Geoff Ross is an accomplished Director of Customer Success at Cireson, responsible for defining and optimizing the ideal customer journey, understanding customer objectives, and implementing engagement improvement programs. Previously serving as the EMEA Regional Manager, Geoff established a positive work atmosphere and successfully connected with clients across Europe, the Middle East, and Africa. As a Global Service Delivery Manager, Geoff planned and scheduled project tasks while maintaining strong customer relationships. With prior experience as a Senior Consultant and ICT Technical Leader at BAM Nuttall Ltd, Geoff played a crucial role in delivering large-scale infrastructure projects and managing technical needs. Geoff holds a Bachelor of Engineering in Electronic Engineering from the University of Southampton.