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Haris F. has a diverse professional background with extensive experience in customer care and managerial roles across various industries. Currently serving as the Customer Care Payment & Other Product Manager at tiket.com since September 2022, Haris previously held positions such as Customer Service and Experience Manager at PT. Penguin Indonesia and Customer Care Specialist (Section Head) at PT. MRT Jakarta. Earlier career roles include National Customer Care Manager at NAYATI INDONESIA and sales positions at PT. Berca Schindler Lifts. Additionally, Haris has experience as a freelance interpreter for the Japan International Cooperation Agency and customer care supervisor at Host Department LLC in the United States. Educational qualifications include a Bachelor's degree in Business Administration from HAN University of Applied Sciences and a Bachelor's degree in Public Relations from The London School of Public Relations Jakarta, along with specialized training from Jardine Schindler Group and English certification from ILP Pancoran.