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Begüm Aslantürk Dursun is a seasoned professional in customer relationship management with extensive experience in various leading companies. Currently serving as the Head of CRM at TIER Mobility since July 2022, Dursun has previously held positions such as Sn. CRM Manager at Gorillas and CRM Manager at FREE NOW. Begüm's journey in CRM started at Garanti Ödeme Sistemleri as a CRM Specialist, progressing through roles at Yapı Kredi and Türk Telekom, and includes earlier experiences in marketing. Educational qualifications include a Bachelor's degree in Statistics from Yıldız Teknik Üniversitesi, a Master's degree in Financial Mathematics from Galatasaray Üniversitesi, and additional studies at Universidad de Cantabria.